---
title: "Why did I receive an invoice?"
description: ""
url: https://helpcenter-web-production.up.railway.app/en/articles/8094193-why-did-i-receive-an-invoice
collection: "Digital ordering / Reporting"
collection_url: https://helpcenter-web-production.up.railway.app/en/collections/10180067-reporting
author: "Mathieu Sneep"
last_updated: 2023-07-05T07:56:49.000Z
---
# Why did I receive an invoice?

We automatically subtract services fees and standard delivery fees from your customer payments. For most of our restaurant partners, the invoice is therefore just a reference, which can be kept for your records. The invoice email will state *"You have no outstanding payment due, no action is required."*

If (one of) the following applies to you, you may see an amount due on your invoice.

1. You use one of our add-on services, like a custom URL or Sunmi device.
2. You added priority to your deliveries or upgraded these from a bike to a car.
3. Some of your customers did not pay online via Tablevibe. The service fee for these transactions will be billed directly to you.

![](https://helpcenter-web-production.up.railway.app/media/images/Invoice-example-3f62eb4ff0.png)

We kindly request you settle the invoice within the payment term.

---

Do you have other questions or would you like to learn more about Tablevibe? Simply book a meeting with one of our restaurant experts [here](https://www.tablevibe.co/cloudkitchens-meet). You can also contact us via our chatbox or at [hello@tablevibe.co](mailto:hello@tablevibe.co). We are looking forward to connecting with you.