---
title: "What should I do if my order was cancelled?"
description: ""
url: https://helpcenter-web-production.up.railway.app/en/articles/14033121-what-should-i-do-if-my-order-was-cancelled
collection: "GCash Food Hub – Customer Support"
collection_url: https://helpcenter-web-production.up.railway.app/en/collections/18825177-gcash-food-hub-customer-support
author: "Mathieu Sneep"
last_updated: 2026-08-19T07:03:31.000Z
---
# What should I do if my order was cancelled?

We are sorry to hear your order has been cancelled, and we apologize for the inconvenience.

When your order is cancelled, you will be notified via SMS/Viber and automatically receive a full refund. You can immediately place a new order with one of our restaurants.

Refunds are processed immediately. It may take up to 2 days for the refund to appear in your GCash wallet.